At Phial we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com] (the "Site"), download our PDF programs on health and wellness topics, or otherwise interact with our services (collectively, the "Services"). By using the Site or Services, you consent to the practices described in this policy.

We comply with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents. If you do not agree with this policy, please do not use our Site or Services.

1. Information We Collect

We collect information to provide and improve our Services. The types of information include:

Personal Information

• Account Information: If you create an account, we collect your name, email address, and payment details (processed via third-party providers like Stripe or PayPal).

• User-Generated Content: Information you provide in feedback forms, comments, or surveys related to health and wellness programs.

• Health-Related Data: Limited details you voluntarily share (e.g., fitness goals or preferences) when customizing PDF downloads. We do not collect sensitive medical data unless explicitly provided and necessary for personalized recommendations.

Non-Personal Information

• Usage Data: IP address, browser type, device information, pages visited, time and date of access, and referral sources.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to track user behavior, analyze Site performance, and personalize content. You can manage cookie preferences via your browser settings.

We do not collect information from users under 18 years of age without verifiable parental consent.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain the Services, including delivering PDF downloads and personalized wellness recommendations.

• To process transactions and manage your account.

• To communicate with you (e.g., order confirmations, newsletters—opt-out available).

• To improve our Site and Services through analytics and feedback.

• To comply with legal obligations, prevent fraud, and enforce our Terms of Use.

• For marketing purposes, with your consent where required by law.

3. How We Share Your Information

We do not sell your personal information. We may share it in these limited circumstances:

• Service Providers: With trusted third parties (e.g., hosting providers, email services, payment processors) who assist in operating the Site, bound by confidentiality agreements.

• Legal Requirements: If required by law, subpoena, or government request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

• Aggregated Data: Anonymized, non-personal data may be shared for research or marketing.

For international users, data may be transferred to countries with different privacy protections (e.g., the US). We ensure appropriate safeguards, such as standard contractual clauses.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information.

• Opt out of marketing communications or data sales (though we do not sell data).

• Withdraw consent for processing (where applicable).

• Request data portability.

To exercise these rights, contact us at [privacy@yourwebsite.com]. We respond within 30 days (or 45 days for complex requests). For CCPA, you can also submit requests via our Site's privacy portal.

6. Third-Party Links and Services

Our Site may link to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices. Review their policies before providing information.

7. Children's Privacy

Our Services are not directed to children under 13 (or 16 in some jurisdictions). If we learn we have collected data from a child without consent, we will delete it promptly.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Significant changes will be notified via email or Site notice. Continued use after changes constitutes acceptance.

Terms of Service:

1. Use of the Services

Permitted Use

You may use the Services for personal, non-commercial purposes only. This includes downloading and accessing PDF programs for your health and wellness journey.

Prohibited Conduct

You agree not to:

• Copy, reproduce, distribute, or modify any content without written permission.

• Use the Services for illegal, harmful, or fraudulent activities.

• Interfere with the Site's functionality (e.g., via viruses or unauthorized access).

• Impersonate others or post false information.

• Collect or harvest data from the Site without consent.

We reserve the right to suspend or terminate your access for violations.

2. Intellectual Property

All content on the Site, including PDF programs, text, graphics, logos, and designs, is owned by us or our licensors and protected by copyright, trademark, and other laws. You are granted a limited, non-exclusive, non-transferable license to download and use PDFs for personal use only. No other rights are granted.

If you believe your intellectual property has been infringed, contact us at [copyright@yourwebsite.com].

3. User Content

You may submit feedback, reviews, or suggestions ("User Content"). By submitting, you grant us a perpetual, royalty-free, worldwide license to use, modify, and distribute it. You represent that your User Content does not infringe third-party rights and complies with these Terms.

4. Payments and Subscriptions

PDF downloads may require payment. All fees are non-refundable except as required by law. We use third-party processors; their terms apply. Prices may change with notice.

5. Disclaimers

Health and Wellness Disclaimer

Our Services provide general information and resources on health and wellness. They are not medical advice, diagnosis, or treatment. Consult a qualified healthcare professional before starting any program, especially if you have pre-existing conditions. We are not liable for any health outcomes resulting from use of the Services.

No Warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

6. Limitation of Liability

To the fullest extent permitted by law, we, our affiliates, and providers shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Services, even if advised of the possibility. Our total liability shall not exceed the amount you paid us in the past 12 months (or $100 if no payment).

7. Indemnification

You agree to indemnify and hold us harmless from claims arising from your violation of these Terms, your User Content, or misuse of the Services.

8. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, USA, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the courts of Sacramento County, California. You waive any jury trial rights.

We encourage informal resolution first.

9. Miscellaneous

• Severability: If any provision is invalid, the remainder remains in effect.

• Waiver: No waiver of any term is a continuing waiver.

• Entire Agreement: These Terms, plus our Privacy Policy, constitute the full agreement.

• Changes: We may update these Terms with notice. Continued use constitutes acceptance.